Internal Communications Manager

We’re looking for an Internal Communications Manager to join our Corporate Marketing team based in London.

Working as part of a welcoming, supportive, and inclusive team, you will be responsible for crafting clear, engaging, and informative content that resonates with our employees. Your work will be crucial in ensuring that our internal messages are consistent, aligned with our company's values, and effectively delivered across all internal communication channels.

The Internal Communications Manager is responsible for reviewing the current staff newsletters and other internal collateral to define the best suitable strategy going forward and to ensure all content is gathered across all of our hospitals. This role requires an excellent communicator, who can deliver key messages effectively ensuring consistent, clear, and compelling communication across the organisation.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do. Whatever your role, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in our corporate marketing team but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

Location: Based London (Travel to our hospitals across London, Birmingham & Manchester is required) - CANDIDATES WHO ARE NOT WILLING TO TRAVEL TO BIRMINGHAM AND MANCHESTER WILL NOT BE SUITABLE FOR THE POSITION 

Job Type: Temporary 

Duration of booking: Expected to be ongoing

Proposed start date: ASAP

Pay Rates: Up to £25 per hour Umbrella or £22 per hour PAYE inclusive of holiday pay

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

Roles/Responsibilities:

Strategy development:

• Review current staff newsletters and communications that are created and distributed
• Collaborate with senior leaders and hospital CEOs to create communication plans that support key business objectives and initiatives
• Develop a staff communications plan for our hospitals that delivers relevant, consistent and effective key messages
• Ensure content is gathered and distributed through effective staff communications
• Create a content process that enables content sharing on various platforms across the organisation

Content creation and management:

• Write, edit, and proofread various types of internal communications
• Produce, edit, and distribute high-quality internal communications, including eNewsletters and emails
• Manage and produce social media posts, manage the content calendar to ensure timely and relevant communication to all employees
• Ensure all internal communications are consistent in tone, style, and messaging

Stakeholder collaboration:

• Build strong relationships with senior leaders and hospital CEOs to ensure effective, relevant and engaging communications.
• Work closely with cross-functional teams including Culture, Communications, Engagement, HR, Marketing, Social Media and Operations to ensure alignment and consistency in internal messaging.
• Act as a liaison between employees and senior management, gathering feedback and facilitating two-way communication.

Reporting and analytics:

• Track and analyse the effectiveness of internal communication initiatives through metrics and employee feedback.
• Provide regular reports to senior management on the impact of communication strategies.

Skills/Experience required:

• 5+ years prior experience in internal communications in large, diverse organisations, preferably with a focus on corporate communications.
• Healthcare experience is an asset.
• Excellent writing, editing, and proofreading skills.
• A relevant degree or writing qualification.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Strong interpersonal skills with the ability to build relationships at all levels of the organisation
• Proficiency in content management tools, digital and printed newsletter creations
• Attention to detail and commitment to high-quality work.