Job Title: Medical Receptionist
System Knowledge Required: System One - candidates without System One experience will not be contacted
Smart Card: Desirable
Starting: ASAP
Duration: Ongoing
Hours: Monday – Friday, 8 hour shifts between the hours of 08:00 - 18:30
Location: Boston
Pay: £11 - £13 P/H PAYE Dependent on experience and pay type
Duties:
Update patient information daily onto System One, demonstrating a great level of accuracy
Acting as first point of contact, assisting with general enquiries in a pleasant and helpful manner in person, via telephone and via email
Book and re-schedule patient appointments
Obtain relevant test results and ensure patient clinical notes are up to date and contain all information required for consultation
Deal with incoming communication and correspondence, handling, delegating, and generating responses quickly and appropriately
Liaise with non-clinical staff and hospitals when required
File patients’ files and correspondence
Communicating with non-clinical and clinical staff regularly to ensure a smooth operational service