Patient Services Administrator 

I am currently recruiting for experienced Administrator with previous NHS, GP surgery and Medical centre experience who is available to start a temporary role immediately.

Location: Euston, North London

Job Type: Temporary 

Duration of booking: Expected to last around 2 months with possible extension

Proposed start date: ASAP

Pay Rates: Up to £14.55 per hour Umbrella or £13.00 per hour PAYE inclusive of holiday pay

Hours / Working Days: 40 hours per week, Monday to Friday

Shifts: 9am – 6pm  

Sector: Healthcare 

Based: Office 

 Key Skills:

Essential

• SystmOne experience 
• Highly organised with administrative experience in a healthcare setting
• Attention to detail
• Accurate and quick data input
• IT literate with competency in Microsoft applications
• Excellent telephone manner
• Flexible approach to working

Desirable: 

• Smartcard holder 
• Summarising experience
• Document Processing Experience 

General duties:

• Using NHS Systems on a daily basis to update patient information
• Liaise with clinicians
• Liaise with health professionals to develop effective mechanisms in managing the appointment system.
• Provide a comprehensive clerical support to all professionals based in the department in line with administrative procedures.
• Data input and upload all referrals to the Service onto the NHS computer system on a daily basis.
• Manage incoming referrals and incoming work in an efficient and timely manner to ensure that the team meet the response deadlines.
• Able to convey a positive and enthusiastic message to encourage completion
• Receive all visitors of the department with courtesy and with efficiency, directing them as appropriate and acting as a focal point for enquiries.
• Respond to incoming calls to the department, directing them appropriately and accordingly ensuring messages are recorded accurately and passed on in a timely manner.