DSAR Administrator 

Location: Fully Remote (There may be a requirement to visit our HQ in Bromsgrove from time to time for training and development)

Job Type: Permanent  

Proposed start date: ASAP

Pay Rates: £13.23 per hour PAYE 

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Holidays: 25 days, plus bank holidays observed in England

About the Role

We are looking for a reliable and detail-oriented DSAR Administrator to join our remote team. This role involves processing new instructions on behalf of GP Practices using our Managed Service – including Subject Access Requests, insurance reports, and other medical documentation such as DWP forms.

You will also be responsible for delivering excellent customer service to Practices who use our in-house software to manage requests independently.

Key Responsibilities

• Process instructions on behalf of Practices via the Managed Service

• Adhere to our Standard Operating Procedures at all times

• Maintain high quality and accuracy standards in line with both internal and external expectations

• Manage a daily workload efficiently to meet individual targets and contribute to overall service level agreements (SLAs)

• Ensure compliance with data protection regulations and confidentiality policies

• Communicate effectively with GP Practices, providing a helpful, friendly, and professional service

About You

• Strong attention to detail and excellent organisational skills

• Clear and confident communicator, both written and verbal

• Experience in Primary Care or Information Governance is desirable but not essential

• Comfortable working independently in a remote environment

• Committed to upholding the confidentiality and security of patient data

What We Offer

• Fully remote working (equipment including PC, monitors and headset provided)

• Supportive team culture with full training and ongoing development opportunities

• 25 days holiday per year, plus bank holidays observed in England

• The chance to be part of a growing organisation with a meaningful purpose in healthcare